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Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸

Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸
Hey photo friends! 👋


This week’s update is all about keeping up with the busiest season yet. We saw an enormous wave of images come through recently — more than ever — and Face Matching delays got much longer than we want them to be.

So, we’ve been making improvements accordingly. 💪

⚡ Face Matching Speed Improvements

🚀 Face Matching performance upgrades are in progress! We’re implementing changes that should help speed up Face Matching by up to 10× faster in some cases.

These improvements are especially important during high-volume stretches like graduation season, when thousands upon thousands of images are coming in at once. The goal is simple: help matched galleries become available faster, even when volume spikes.

📊 Reporting Upgrades

📈 Sales Report now supports up to 15,000 orders

  • The Sales Report list and Excel download can now include up to 15k orders at once. Previously, the limit was 1k.

💵 Sales Report download now includes eFee and COGs

  • The Excel export now includes eFee and COGs for each order, giving you more detailed financial visibility.

📦 Products Report sorting fixed

  • Column sorting now works correctly on the Products Report.

🏷️ Event Tags report filter fixed

  • Fixed an issue where the Event Tags filter could set the end date based on the newest Event end date instead of today, potentially missing newer report data.

🧑‍🤝‍🧑 Virtual Group Builder Improvements

📝 New Text Vertical Position slider

  • You can now adjust the vertical position of subject names in Virtual Group Builder.

🎯 Logo positioning fix

  • Fixed logos being off by a few pixels in Virtual Group Builder.

🧭 Edit redirect fix

  • Fixed an issue where editing a Virtual Group could sometimes send you back to Home.

🖼️ Dashboard Image Management Updates

🔢 Manage Images now shows total image count

  • At the top of the Manage Images page, you’ll now see how many images are included in your current search/filter results.

🏷️ PhotoTag duplicate prevention improved

  • PhotoTag creation now better prevents duplicates caused by extra empty space at the end of the PhotoTag name.

🛍️ Retail Improvements

🧑‍🤝‍🧑 PhotoTag group images appear first

  • When a participant is associated with a PhotoTag, group images tied to that same PhotoTag will now appear before general group images with no PhotoTag.

⬇️ Receipt download button cleanup

  • The Download All Images button is now hidden if the order does not include any downloads to reduce confusion.

Web Receipt Download Page processing message fixed

  • If a customer clicks the receipt download link before the order is fully loaded by the lab, the page will correctly say the order is still processing.

✂️ Z-crop product cropping improved

  • When cropping a z-cropped image during product configuration, retail now uses the z-cropped version directly instead of jumping back to the full original image.

🖼️ “Matte” clarified to “Standard”

  • Most products now use "Standard" instead of "Matte" for clearer wording. Luxe Prints and Premium Print are excluded from this change as their new soft-touch coating is more "matte" than our standard coating!

That’s the week!

Faster Face Matching is the big focus right now, and these reporting, Virtual Group, Dashboard, and retail updates should help keep things clearer and more manageable going forward for photographers as well!

Keep creating magic,

Candy 🍬

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Want to get the most out of your photography business?

This is the opportunity you've been waiting for! Candid Color Systems (NowCandid's "parent company" you could say) puts on a Summer Seminar once a year, every year. It's a revolutionary chance to talk shop and network with other volume photographers from around the country, learn about what's new with NowCandid, hear about success stories of all kinds, see presentations from some expert guest speakers, and importantly - have fun! This experience has cultivated extreme growth for many of our partners.

Don’t miss the fun! Here are our top 7 things to do while in town!

1. Head to the beach! 

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Our hotel offers beach chair and umbrella service on this gorgeous stretch of sand!

2. Get a Water Taxi pass! 

2-Jun-22-2023-06-35-53-4275-PM
Hop on and off the water taxi’s or just cruise to see the city for the water. Pass fabulous homes and amazing boats on your way around the intra-coastal waterway!

3. Cruise Las Olas Blvd

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Our summer Seminar home is just minutes from the start of the famous Las Olas which is filled with shops, gallerias and restaurants. 

4. Take the River Walk!

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This great Ft. Lauderdale walking area has parks, restaurants and plenty to do. Join a paddle board or segway tour from here to see the area! 

5. Rent a boat (or jet ski)!

5-2
For the ultimate flexibility you can rent or charter a boat from many places. And you don’t have to go far! Walk right out the back door of our seminar home and take a walk around the Bahia Mar marina.

6. Watch mega Yachts cruise by at the 15th Street Fisheries

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There is no better way to spend an evening! Have a cocktail and see amazing ships cruise by as the sun sets. 

7. Head to the everglades!

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If you have more time, we suggest a trip to the everglades. If you have a car, you can go direct and skip the tour vans. Go early in case of an afternoon shower in the everglade afternoons. And make sure you get on an actual Airboat for the full experience!

Want to register for the Summer Seminar? Click below!

10 Perks of Choosing NowCandid for Your Photo Business!📸
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June 22, 2023

10 Perks of Choosing NowCandid for Your Photo Business!📸

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Hey there, fellow shutterbugs! 📷

It's Candy, your NowCandid guide, and I'm beyond excited to share some of the amazing perks that come with using NowCandid for your photography business. You know, it's not just about snapping those perfect moments, it's about the whole journey - from the click of the shutter to delivering a smile to your customers. So, let's delve into how NowCandid can add some extra ✨sparkle✨ to your photography sales experience!

1. Retail Customer Support

Relax and focus on capturing those perfect shots while we take care of customer support for you! From order issues to resubmissions, we've got it covered at no extra cost. Let us handle the details so you can do what you do best.

2. Transparent Margins

Take control of your earnings with NowCandid! We provide upfront clarity on your profit margins, and there's no billing to worry about. Enjoy simple accounting with weekly payouts directly to you.

3. Sales Tax Management

Don't fret about the sales tax; we've got it handled! We collect and pay sales tax on your behalf, keeping your financial affairs smooth and hassle-free.

4. Swift Order Fulfillment

Every order is fulfilled within two business days, often less! With our efficient processes, your customers never have to wait long for their cherished memories.

5. Profit from Shipping

In addition to your photography profits, you can also earn from shipping revenue. All orders are shipped directly to your customer right after they're made, ensuring quick and efficient delivery.

6. Fair and Honest Business Model

We're in this together! There are no startup fees, hidden charges, or subscriptions. We only make money when you do - that's our promise.

7. White-Label Service

With NowCandid, your brand takes center stage. From marketing campaigns to retail site design, your brand is at the forefront of everything we do.

8. Live Upload and Instant Marketing

Optimize your sales with our optional live upload Workflows and automated marketing campaigns. Sell on-site and provide instant gratification to your customers. Speed and convenience are the name of the game and a surefire way to increase your sales.

9. One-Stop Shop

We're not just a software company, we're also a photo lab! This integration makes us a comprehensive solution for all your customer support and photography needs.

10. Simple, Effective, Scalable

Built on 50+ years of industry experience, NowCandid is designed to be straightforward, efficient, and adaptable. And for those specific needs beyond NowCandid, our CORE software has you covered, letting you take your photography business to the next level.

And there you have it, my photography pals 📸

The top 10 ways NowCandid works behind the scenes to give you an unforgettable, hassle-free photography experience. I'm pretty sure these benefits sound as exciting to you as they do to me! So why wait? Join us on this remarkable journey and let's bring your photography business to new heights! Remember, we're here to guide you every step of the way. Let’s make magic together with NowCandid!

Until next time, keep clicking and creating beautiful memories.

Ciao! 👋

- Candy

Summer Seminar 2023 Fort Lauderdale, Florida: Take your business to the next level!
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June 20, 2023

Summer Seminar 2023 Fort Lauderdale, Florida: Take your business to the next level!

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Want to get the most out of your photography business?

This is the opportunity you've been waiting for! Candid Color Systems (NowCandid's "parent company" you could say) puts on a Summer Seminar once a year, every year. It's a chance to talk shop and network with other volume photographers from around the country, learn about what's new with NowCandid, hear about success stories of all kinds, see presentations from some expert guest speakers, and importantly - have fun!

Agenda

Out now is a complete agenda for Summer Seminar! This is a cannot miss event with all the latest that Candid has to offer!

Registration Information

Registration is now open for this year's CCS Summer Seminar! We'd love to have you there!

Hotel Information

Book a room at a discounted rate - deadline Friday, June 23rd!

Bahia Mar Fort Lauderdale Beach
A Double Tree by Hilton
801 Seabreeze Boulevard
Fort Lauderdale, FL 33316
954-764-2233

Hotel Rates
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$37.00 - Resort Fee
$26.78 - 13% Tax
Parking - $37/day to self-park & $39/day for valet

You Could Win a Tablet!

Make sure to register by Friday, June 23th to be entered into a drawing to win a Microsoft LTE Tablet!

*Winners must attend the Summer Seminar. The winner will be announced at the Seminar!

tablet

Sneak Peek at Some of Our Presenters:

TomMunoz

Tom Muñoz of LVL Up Imaging

Tom Muñoz is known as a master of in-camera artistry. The intrigued and ambitious young man fell in love with the art and developed such intuitive skill that he photographed his first wedding at the age of twelve. Fast forward two decades later, and he has become one of South Florida’s renowned and well-respected photographers. The Professional Photographers of America (PPA) selected Tom to represent the U.S. in the first Photographic World Cup where he won a bronze medal.

Holly Freedman of Ultimate Exposures

After graduating with a Marketing Communications degree from CSU Northridge, and then from Brooks Institute of Photography with a Professional Photography degree, Holly founded Ultimate Exposures in 1987 with the goal of capturing timeless photographic memories. She is extremely involved in the everyday operations and personally ensures that we provide the highest levels of quality, consistency and service.

Untitled design (3)

Paul Cherry of Questions that Sell

Paul Cherry is an American author, professional speaker, and business trainer, who writes and lectures internationally on sales effectiveness, customer-relationship management, and sales leadership. His book, Questions That Sell – The Powerful Process for Discovering What Your Customer Really Wants, made it to BookAuthority's “Best Sales Books of All Time.”

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

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