Hey photo friends! 👋

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Candy here! This week’s updates are big on visual workflows: more orientation options for our 3D products, a new Calendar view for Events, and PhotoTag-powered LiveLoop™ links for better slideshow control.

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Let’s jump in!

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🖼️ Big Product Upgrade: Horizontal Orientation for 3D Plaques & Prints

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End customers now have more flexibility when ordering these 3D-rendered products:

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🎓 Graduation Plaque now supports a new horizontal design

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• • 🔄 Customers can switch orientations during the live 3D render‍
• • 🖼️ Updated 2D render support included as well

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🪧 Premium Plaque now supports a horizontal design

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• 🔄 Orientation can be switched during the live 3D render

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🖨️ Premium Print now supports a horizontal design

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• 🔄 Orientation can be switched during the live 3D render

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✍️ Caption preview fix: Premium Print/Plaque now correctly reflect the default “Line 2” in the 3D render before a shopper enters their own text

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These updates make it easier to sell premium products even when the “best” shot isn’t a perfect vertical crop. ✅

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📅 New Dashboard Event Calendar View

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Prefer a more visual way to plan and review your schedule?

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🗓️ Event Calendar is now available via the calendar button on the Event List page

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👀 Great for spotting what’s coming up at a glance, instead of scanning a long list

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🌀 LiveLoop™: PhotoTag Links

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LiveLoop™ just got more flexible:

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🏷️ PhotoTags now have LiveLoop links

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• • Found in a couple places on the PhotoTag page in the Dashboard
• • Pulls in new images automatically, just like a normal LiveLoop™

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🧾 Cleaner titles & history

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• • LiveLoop page now shows the Event name in the title bar, history, and links
• • PhotoTag links show as: PhotoTagName – EventName

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Perfect for running separate slideshows per team, division, day, or group without juggling multiple Events. ✨

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🖥️ Dashboard Improvements

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🧹 New “Clear” button in Manage Images select mode (clear selections without re-entering select mode)

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📋 PhotoRoster uploads improved:

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• • 📞 Additional phone columns now ignore parentheses (like main phone)
• • 🔀 Columns can be in any order (matching Event roster upload behavior)

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🔗 Fixed Image Details lightbox link for images manually removed on Participant Details

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🧾 Positive ID Code PDF sorting updated:

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• • A–Z participants with no PhotoTag‍
• • Then PhotoTags A–Z (participants A–Z inside each)
• • Then blank cards at the end

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🛍️ Retail & Check-In Updates

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🚫 Invisible Events are now truly inaccessible

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• • If an Event is marked invisible, its retail site + check-in pages now show an “Event is no longer available” screen

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🌎 Positive ID check-in phone formatting helper

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• • If an existing registration code has a phone without “+”, we’ll append “+1” to default to US country format (unless it already starts with “+” for another country)

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🧩 Fixed a retail site crash when the Statuette Ornament was included in a package

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🛡️ iPhone GalleryGuard now loads faster

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🛠️ Misc Fixes & Improvements

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🖨️ Backprinting updates for existing Events when your business info is updated (previously it was locked to whatever info existed when the Event was created)

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✉️ Fixed a strange edge case where email-only participants wouldn’t send if another email in the queue contained “.@”

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✅ Improved email validation across all web check-ins

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That’s the week!

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Between horizontal premium product designs, PhotoTag-level LiveLoops™, and a Calendar view for Events, you’ve got a lot more control over how things look and how you run the day. 💫

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Keep creating magic,‍

Candy 🍬