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Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀
Hey photo friends! 👋

Candy here! This week’s updates are big on visual workflows: more orientation options for our 3D products, a new Calendar view for Events, and PhotoTag-powered LiveLoop™ links for better slideshow control.

Let’s jump in!

🖼️ Big Product Upgrade: Horizontal Orientation for 3D Plaques & Prints

End customers now have more flexibility when ordering these 3D-rendered products:

🎓 Graduation Plaque now supports a new horizontal design

  • • 🔄 Customers can switch orientations during the live 3D render
  • • 🖼️ Updated 2D render support included as well

🪧 Premium Plaque now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

🖨️ Premium Print now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

✍️ Caption preview fix: Premium Print/Plaque now correctly reflect the default “Line 2” in the 3D render before a shopper enters their own text

These updates make it easier to sell premium products even when the “best” shot isn’t a perfect vertical crop.

📅 New Dashboard Event Calendar View

Prefer a more visual way to plan and review your schedule?

🗓️ Event Calendar is now available via the calendar button on the Event List page

👀 Great for spotting what’s coming up at a glance, instead of scanning a long list

🌀 LiveLoop™: PhotoTag Links

LiveLoop™ just got more flexible:

🏷️ PhotoTags now have LiveLoop links

  • • Found in a couple places on the PhotoTag page in the Dashboard
  • • Pulls in new images automatically, just like a normal LiveLoop™

🧾 Cleaner titles & history

  • • LiveLoop page now shows the Event name in the title bar, history, and links
  • • PhotoTag links show as: PhotoTagName – EventName

Perfect for running separate slideshows per team, division, day, or group without juggling multiple Events.

🖥️ Dashboard Improvements

🧹 New “Clear” button in Manage Images select mode (clear selections without re-entering select mode)

📋 PhotoRoster uploads improved:

  • • 📞 Additional phone columns now ignore parentheses (like main phone)
  • • 🔀 Columns can be in any order (matching Event roster upload behavior)

🔗 Fixed Image Details lightbox link for images manually removed on Participant Details

🧾 Positive ID Code PDF sorting updated:

  • • A–Z participants with no PhotoTag
  • • Then PhotoTags A–Z (participants A–Z inside each)
  • • Then blank cards at the end

🛍️ Retail & Check-In Updates

🚫 Invisible Events are now truly inaccessible

  • • If an Event is marked invisible, its retail site + check-in pages now show an “Event is no longer available” screen

🌎 Positive ID check-in phone formatting helper

  • • If an existing registration code has a phone without “+”, we’ll append “+1” to default to US country format (unless it already starts with “+” for another country)

🧩 Fixed a retail site crash when the Statuette Ornament was included in a package

🛡️ iPhone GalleryGuard now loads faster

🛠️ Misc Fixes & Improvements

🖨️ Backprinting updates for existing Events when your business info is updated (previously it was locked to whatever info existed when the Event was created)

✉️ Fixed a strange edge case where email-only participants wouldn’t send if another email in the queue contained “.@”

✅ Improved email validation across all web check-ins

That’s the week!

Between horizontal premium product designs, PhotoTag-level LiveLoops™, and a Calendar view for Events, you’ve got a lot more control over how things look and how you run the day. 💫

Keep creating magic,

Candy 🍬

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Weekly Recap: Extended Face Matching™ & Image Overwrite Upgrades! ✨
Feature Updates
March 7, 2025

Weekly Recap: Extended Face Matching™ & Image Overwrite Upgrades! ✨

4
 minutes read
Hello, my fabulous photographers!

Candy here, and welcome to this week’s Weekly Recap.

We’ve got some exciting updates that will make your NowCandid™ events even smoother—so grab a coffee and let’s dive in!

Extended Face Matching™ Window

Great news for Face Matching™ events! We’ve extended the Face Matching™ window to last 30 days from your event’s start date. Here’s what that means:

  • • Longer Matching Period:

    Previously, Face Matching™ ended when the event concluded. Now, images uploaded even several weeks late will still find their matches, as Selfie Check-In™ remains live for the full 30 days!
  • • Consistent Marketing:

    Thanks to Tiered Pricing on each participant’s Day 0 text, even late joiners receive the same marketing campaign and discount opportunities.
  • • Event End Date Still Matters:

    While Face Matching™ remains active for 30 days, the event’s End Date still determines when the event disappears from the Capture & Upload App and the limited-access Event Management Portal.
  • • Flexible Event Management:

    After creating an event, you can now edit its End Date, allowing you to keep an event active longer if needed. Plus, on the All Images Gallery, Selfie Check-In™ is prominently displayed for Face Matching™ events—making it easier for stragglers to get their images.

This extended window opens up new opportunities and helps ensure no one misses out on their photos!

an expired event (mar 7), with face matching™ still active

Image Overwrite Feature in the Web Dashboard 🔄

We’ve heard your requests: now you can overwrite images using the Image Uploader on the Web Dashboard!

  • • Edit & Replace:

    For Positive ID™ events, you can now replace unedited images with edited ones. The new, updated images will slot directly into each participant’s retail gallery and your Manage Images page, replacing the originals seamlessly.
  • • Enhanced Workflow for Positive ID™:

    This is a game changer for Positive ID™ events that require a tethered tablet. You can take photos, assign them during the event, then edit and replace them later—all without disrupting your marketing.
  • • Important Reminder:

    For Face Matching™ events, we still recommend using Selfie Check-In™ and uploading your edited images once you’re done fine-tuning. And always export in the proper sRGB color profile for printing and uploading.

hit the switch to allow identically named images to replace existing images

Miscellaneous Updates ⚙️

  • • Press & Hold Download Fix:

    The “Press & Hold” download on the retail site for Quic-Events using Chrome on iOS is now fixed—ensuring a smooth experience for all your customers. (The Free Download product was available for those who had issues previously, so no worries! People still got their pics.)

That’s it for this week’s recap!

These updates are designed to extend your event’s image matching capabilities, streamline your image editing workflow, and improve overall user experience.

As always, your feedback is invaluable—drop us a line if you have any questions or suggestions.

Thanks for being an essential part of the NowCandid™ community, and keep capturing those unforgettable moments!

Cheers and sparkles,

Candy 🍬

Weekly Recap: QuicPortraits™, QuicPics™ Updates & More! ✨
Feature Updates
February 28, 2025

Weekly Recap: QuicPortraits™, QuicPics™ Updates & More! ✨

5
 minutes read
Hello, my wonderful photographers!

Candy here, bringing you another Weekly Recap packed with fresh features and improvements to your NowCandid™ experience. Let’s dive right in!

1. Introducing QuicPortraits™ 📸

We’re thrilled to add a new Program to our lineup—QuicPortraits™—joining PartyPics™, GradPics™, Portraits, SportsPics™, QuicPics™, and QuicPics GO™:

  • • One-Time Text Limit: Each image can only be texted out once—perfect for headshots or single-family portraits where you only need to share each image a single time.
  • • Why?: Because of this limit, QuicPortraits™ costs less to use than QuicPics™. It’s a budget-friendly version of the same great service designed specifically for portrait & headshot photography.
  • • No Extra Setup: If you already know how QuicPics™ works, you’ll feel right at home with QuicPortraits™!

A new Quic-Program, with different functionality and pricing!

2. QuicPortraits™ & QuicPics™ Feature Additions 🤳

These upgrades apply to Quic-Events created AFTER today’s system deployment (March 1st):

  • • “Images Are Arriving Soon” Records: View text records in your event’s Marketing History page.
  • • Render Previews for Texted-Out Images: Know exactly when and to whom each image was sent—complete with a small preview.
  • • Unsubscribe Keyword “NOPE”: “Images Are Arriving Soon” texts use “NOPE” for event-based unsubscribes, aligning with other NowCandid™ marketing.
  • • Future Integrations: Under-the-hood improvements now let us potentially add advanced NowCandid™ features (like background removal) to QuicPics™ down the road!
  • • No App Update Required: Older Capture & Upload App versions can handle QuicPortraits™; they just won’t display its icon. For the icon, see iOS version 4.13.72 below.

And good news for existing QuicPics™ fans—our behind-the-scenes tweaks should speed up QuicPics™ deliveries even more!

For when you're curious, or need some help checking on a customer's images!

3. Capture & Upload App for iOS (4.13.72) 🍎

We’ve rolled out Version 4.13.72 with the following fixes and updates:

New Icon: You’ll now see a QuicPortraits™ icon (older app versions don’t show it, but will still function fine).

Photo Booth Mode:

  • • Added two new default backgrounds.
  • • Fixed old artwork sticking around when switching events.
  • • Corrected face tap location on custom background or filtered images.
  • • Fixed bug where filters sometimes failed to apply on uploaded images.

If you’re on iOS, make sure to update for the smoothest experience!

That’s it for this Weekly Recap, folks!

QuicPortraits™ adds a brand-new, simpler way to handle headshots and single-user portrait sessions, while QuicPics™ receives behind-the-scenes speed boosts and more detailed marketing records.

Next week’s recap might be even juicier—stay tuned!

Candy 🍬

Webinars You Can't Miss
Events
February 25, 2025

Webinars You Can't Miss

1
 minutes read

We don’t have any upcoming webinars at the moment, but check back soon for new sessions! Stay tuned for updates.

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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