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Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀
Hey photo friends! 👋

Candy here! This week’s updates are big on visual workflows: more orientation options for our 3D products, a new Calendar view for Events, and PhotoTag-powered LiveLoop™ links for better slideshow control.

Let’s jump in!

🖼️ Big Product Upgrade: Horizontal Orientation for 3D Plaques & Prints

End customers now have more flexibility when ordering these 3D-rendered products:

🎓 Graduation Plaque now supports a new horizontal design

  • • 🔄 Customers can switch orientations during the live 3D render
  • • 🖼️ Updated 2D render support included as well

🪧 Premium Plaque now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

🖨️ Premium Print now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

✍️ Caption preview fix: Premium Print/Plaque now correctly reflect the default “Line 2” in the 3D render before a shopper enters their own text

These updates make it easier to sell premium products even when the “best” shot isn’t a perfect vertical crop.

📅 New Dashboard Event Calendar View

Prefer a more visual way to plan and review your schedule?

🗓️ Event Calendar is now available via the calendar button on the Event List page

👀 Great for spotting what’s coming up at a glance, instead of scanning a long list

🌀 LiveLoop™: PhotoTag Links

LiveLoop™ just got more flexible:

🏷️ PhotoTags now have LiveLoop links

  • • Found in a couple places on the PhotoTag page in the Dashboard
  • • Pulls in new images automatically, just like a normal LiveLoop™

🧾 Cleaner titles & history

  • • LiveLoop page now shows the Event name in the title bar, history, and links
  • • PhotoTag links show as: PhotoTagName – EventName

Perfect for running separate slideshows per team, division, day, or group without juggling multiple Events.

🖥️ Dashboard Improvements

🧹 New “Clear” button in Manage Images select mode (clear selections without re-entering select mode)

📋 PhotoRoster uploads improved:

  • • 📞 Additional phone columns now ignore parentheses (like main phone)
  • • 🔀 Columns can be in any order (matching Event roster upload behavior)

🔗 Fixed Image Details lightbox link for images manually removed on Participant Details

🧾 Positive ID Code PDF sorting updated:

  • • A–Z participants with no PhotoTag
  • • Then PhotoTags A–Z (participants A–Z inside each)
  • • Then blank cards at the end

🛍️ Retail & Check-In Updates

🚫 Invisible Events are now truly inaccessible

  • • If an Event is marked invisible, its retail site + check-in pages now show an “Event is no longer available” screen

🌎 Positive ID check-in phone formatting helper

  • • If an existing registration code has a phone without “+”, we’ll append “+1” to default to US country format (unless it already starts with “+” for another country)

🧩 Fixed a retail site crash when the Statuette Ornament was included in a package

🛡️ iPhone GalleryGuard now loads faster

🛠️ Misc Fixes & Improvements

🖨️ Backprinting updates for existing Events when your business info is updated (previously it was locked to whatever info existed when the Event was created)

✉️ Fixed a strange edge case where email-only participants wouldn’t send if another email in the queue contained “.@”

✅ Improved email validation across all web check-ins

That’s the week!

Between horizontal premium product designs, PhotoTag-level LiveLoops™, and a Calendar view for Events, you’ve got a lot more control over how things look and how you run the day. 💫

Keep creating magic,

Candy 🍬

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📸 Candy’s 12 Days of Christmas: Day 1 – The New NowCandid Web Dashboard 🎄🎁
Feature Updates
December 14, 2024

📸 Candy’s 12 Days of Christmas: Day 1 – The New NowCandid Web Dashboard 🎄🎁

3
 minutes read
Hello, my merry photographer friends! 🎅

Candy here, and I’m excited to kick off a special holiday celebration with all of you!

For the next 11 days, we’ll be counting down the 12 Days of Christmas by revisiting one of our biggest, most impactful NowCandid features from 2024 each day. Then, on December 25th, we’ll unwrap a brand-new surprise—one of our biggest new features of the year!

Let’s begin Day 1 by shining a festive spotlight on the all-new NowCandid Web Dashboard, a cornerstone of our 2024 improvements that completely transformed how you manage your photography business online.

What Changed in 2024:

  • Participant Details & Gallery Management:

    With the new dashboard, you can dive straight into a participant’s details, view their assigned images, and even add more images to their gallery if needed. This level of control made delivering a personalized experience easier than ever.
  • Enhanced Order Details & Reports:

    Gone are the days of scattered information. The updated dashboard brought comprehensive order details front and center, along with in-depth reports. Now you can monitor sales, understand trends, and make data-driven decisions with confidence.
  • Streamlined Image Downloads:

    Need to access event images quickly? The new dashboard let you download images right from your event pages, saving time and ensuring you have what you need at your fingertips—no extra steps required.

From improved participant oversight to richer analytics and convenient image downloads, the new NowCandid Web Dashboard was a game-changer.

It set the tone for a year filled with upgrades that helped you run your business more efficiently, serve your clients better, and ultimately capture more smiles.🎉

Stay tuned for Day 2 tomorrow, where we’ll highlight another standout feature from 2024.🎄✨

Until then, keep embracing the holiday spirit and know that something truly special awaits you on December 25th!

Candy 🍬

Weekly Recap: QuicPics Improvements! 📸🎉
Feature Updates
December 13, 2024

Weekly Recap: QuicPics Improvements! 📸🎉

3
 minutes read
Hello again, my wonderful photographers! 🎅

Candy here, bringing you another Weekly Recap. It’s a light week for changes, but we’ve got a couple of handy tweaks worth mentioning. Let’s dive in! 🌟

1. Bigger, Better Downloads for QuicPics & QuicPics GO 🏆

  • Improved Download Quality: Images downloaded directly from the retail site during QuicPics or QuicPics GO events—via “tap and hold” or the download icon—now come closer in size and quality to what clients receive through free downloads at checkout or via MMS.
  • Richer Image Experience: This enhancement means end customers get crisper, more detailed images, no matter how they choose to save them.

2. Clearer QuicPics Products in the Offer Creator 💡

  • Improved UI Guidance: The two QuicPics products are now always listed at the top of every custom offer in the Offer Creator.
  • Easier Understanding: Notes explain that these items only appear if you’re running a QuicPics or QuicPics GO event. This helps photographers realize they don’t need to manually add free downloads—QuicPics has them covered.

Looking Ahead: The 12 Days of Christmas Countdown 🎄

Starting tomorrow, we’ll begin a special 12 Days of Christmas countdown. Each day leading up to December 25th, we’ll revisit one of 2024’s biggest features. On the final day, we’ll unwrap a brand-new surprise—one of the year’s biggest new additions!

Stay tuned, enjoy the holiday season, and get ready for a festive lineup of features! 🎁

Candy 🍬

Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!📸🎉
Feature Updates
December 6, 2024

Candy's Weekly Recap: Extended Positive ID Events, Enhanced Order Details & More!📸🎉

4
 minutes read
Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been tinkering away to bring you some delightful updates that'll make your NowCandid experience even better—just in time for the holiday season! Let's dive in! 🏊‍♀️

1. Extended Duration for Positive ID Events 🎅

Great news for those capturing the magic of the season!

  • Positive ID Events Now Up to 30 Days Long: You can now edit your Positive ID Workflow events to extend their end date up to 30 days.
  • Why This Matters:
    • Longer Visibility: Events will stay visible on the selection screen of the Capture & Upload App for a longer period, beyond the typical 5-day range.
    • Perfect for Holiday Events: This change is especially helpful for those using our Scanner ID and Type & Take workflows for Santa photos and other festive events.
  • Note: This extension is currently only for Positive ID Events. Events using the Face Matching Workflow remain unchanged.
  • Holiday Cheer: Don't forget to try out our Candy Cane retail theme, stuffed with plenty of holiday spirit to make your galleries extra festive! 🎄

2. Enhanced Order Details in Web Dashboard 🛍️

We've supercharged the Order Details to keep you in the loop!

  • More Informative Order Details:
    • Comprehensive Info: Access all the information you need about each order directly from the dashboard.
    • Clickable Orders: Orders in the recent orders lists are now clickable, taking you straight to detailed order pages.
  • Participant Integration:
    • Jump to Participant Details: If an order is tied to a participant, you can navigate directly to their details page.
    • View Images & Marketing History: See their images, marketing interactions, and more.
  • Did You Know? 🤔
    • NowCandid Handles Retail Support: That's right! We take care of much of the retail support for you, including order resubmissions. You can focus on capturing moments while we handle the rest!

3. Improved Scan Card Generation Performance 📝

We've fine-tuned the Scan Card generation to make it smoother than ever!

  • Performance Boost:
    • Faster Generation: Recent updates had slowed down scan card creation, but we've optimized the process.
    • Reliability Restored: Generating Scan Card PDFs should now work properly and more efficiently.
  • Why It Matters:
    • Seamless Workflow: Especially important for high-volume events like holiday photo sessions.
    • Feedback Welcome: If you notice anything not performing as expected or have suggestions, please let us know!
  • A Festive Note:
    • We're committed to resolving any issues faster than Santa delivering presents to billions of children across the globe in just 24 hours! (All those cookies must give him quite the sugar rush.) 🍪🎅

We're always here to support you!

So please, feel free to share your feedback or questions.

Cheers and sparkles,

Candy 🍬

P.S. Wishing you all a joyful holiday season filled with magical moments to capture! 🎁✨

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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