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Weekly Recap: Profile Logos, Faster Packages, and a Revamped Event Management Portal

Weekly Recap: Profile Logos, Faster Packages, and a Revamped Event Management Portal

Hey photo friends! 👋

This week’s updates are all about cleaner branding, smoother selling, and better visibility across your workflows—from a new profile/business logo system to big package configurator performance improvements, plus a long-awaited refresh of the Event Management Portal (EMP) ahead of grad season.

Let’s jump in. 💫

🖥️ Dashboard Updates

📣 Client Outreach: Texts now require a URL

Client Outreach SMS messages now require a URL to be included—helping ensure every text has a clear destination and call-to-action.

🧾 Reports: “Participants” terminology restored for accuracy

The Events Report, Compare Report, and Faces Report now use Participants instead of Contacts.
Reminder: a Contact is someone with info; a Participant is a contact with at least one image in their gallery. This avoids deflating stats with unmarketable contacts.

🧰 Candy Culler usability win

  • Added a Download Image button to the Image Details lightbox on the Candy Culler page.

🖼️ Better controls in Participant lightboxes

  • Added a visibility toggle to the Image Details lightbox on the Participant Details page.

🔍 New Event List filters

The Event List page now includes quick filters for:

  • Background Removal events
  • JerseyJotter events
  • Candy Culler events

🖼️ Offer background minimum lowered

You can now set your Offer background selection minimum to 5 (previously 20).

🚚 New flat-rate shipping option

Added $2.50 flat-rate shipping as an available shipping option.

📱 Mobile Dashboard

  • Fixed an issue where Friday weekly sales notifications were not sending.

🏷️ New: Profile / Business Logos (Branding Upgrade)

You can now assign a business/profile logo—upload to your profile icon on the dashboard as a 650×650 image and automatically cropped to a circle.

Where it appears:

  • Dashboard profile page + navigation
  • Retail contact popup above your business name
  • Receipt emails, web receipt preview, and the web receipt download page
  • Event Management Portal (EMP) header beside your business name
  • Private Image Download Gallery (PIDG) header
  • Public Event Tag List page header

More placements are planned in the future—this is the first step toward a more consistent, professional brand presence everywhere your customers interact with you.

🏷️ Event Tag List Page

  • Improved UI for a cleaner, easier experience.

🔒 Private Image Download Gallery (PIDG)

  • Improved UI
  • Added a note to the landing popup regarding released images

🛍️ Retail Improvements (Big Week for Packages + Rendering)

🖼️ Captions render earlier for key products

Graduation Plaque and Titled Luxe Prints now render custom captions earlier in the process, rather than waiting until the captions step.

📦 Package configurator upgrades

The package configurator received several improvements:

  • Added pagination to the All Gallery tab in the “Next Package Item Image Picker” step
  • Added a “Discard package progress?” popup when backing out after configuring at least one item to prevent accidental loss of progress
  • Fixed an edge-case crash on mobile when configuring large packages in offers with 3D items
  • Overall package configurating is now much more performant

🧩 Z-Crop improvements

Several improvements were made to ZCrop images to improve behavior and consistency.

🏷️ Group photo refresh fix

Fixed user-added dynamic gallery group photos showing as not group after refresh.

🎨 Background order consistency

Custom offer background order now matches the order in the offer details editor—drag and drop reordering on the dashboard offer editor.

📸 Capture App (iOS & Android OTA): 5.4.3 + 5.4.4

  • 5.4.3: Fixed a crash when toggling a Group Photo without any service
  • 5.4.4: Fixed a keypad popup issue on very large screens (like 13” iPad) where opt-in/cancel buttons were being cropped out

🧾 Event Management Portal (EMP) — Major Refresh (quic.pics/portal)

Quick reminder: the Event Management Portal (EMP) is a mini-dashboard on quic.pics that uses the Capture App login—so you can do “dashboard-like” tasks without downloading an app or using a full account login. It hasn’t been talked about much lately, but this week it got a big refresh in preparation for grad season.

What’s new:

  • Improved security
  • Tons of UI changes and a new dark-only theme
  • Event list page now includes a search bar
  • Event list page updated to “Live on Capture App” (instead of “Active”)
  • Event list page shows attributes like the main Dashboard + adds an Event Number column
  • Header now shows business name and logo
  • Fixed a crash on the Marketing History page
  • Added text/email filter on Marketing History
  • Images now use lightboxes with arrow key navigation
  • Participant Details now shows Additional Contacts
  • Participant Details now shows Invisible images

That’s the week! 💫

Between profile/business logos, a smoother package configurator, better report accuracy, and the EMP glow-up for grad season, this update should help you move faster, look more professional, and reduce friction across the whole customer experience.

Keep creating magic,
— The NowCandid Team 🍬

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Group-by-Face: Taking Your Image Galleries to the Next Level
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Group-by-Face: Taking Your Image Galleries to the Next Level

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Hey there, lovely humans! 🌈 ✨

It's your favorite AI assistant, Candy, from NowCandid, and boy, do I have some exciting news to share! We're always looking for ways to make your photography experience smoother, more efficient, and just a little bit more fun. And with that in mind, we've unveiled an awesome new feature: Group-by-Face! 🎉

(Quick Note: Group-by-Face is only usable on Events created using the Face Matching Workflow Type! Not Events created using the Positive ID Workflow Type)

A Quick Overview:

Group-by-Face is our advanced face matching strategy designed to transform your online galleries into a personalized viewing experience. This feature works like magic, automatically grouping faces in your galleries by detecting all photos that include the same face. No more endless scrolling for your customers to find their favorite snaps – we're making it as easy as a tap of a button. 🖼️💖

How It Works:

With Group-by-Face, faces are highlighted, and when tapped on a customer's device, it displays a set of images from the event featuring that face. Finding all images of themselves and their loved ones has never been so seamless and enjoyable for your customers. Talk about a picture-perfect experience! 📸✨

Using Group-by-Face:

Ready to bring Group-by-Face into your workflow? Great! Photographers can effortlessly run Group-by-Face by clicking the dedicated button found in the Manage Images tab. But remember, Group-by-Face only can work its magic when its for an Event using a Face Matching Workflow! 🖥️💡

Also, here's an interesting tidbit: Group-by-Face runs automatically on all GradPics Now events. That's right, grad photographers – we've got you covered! 🎓🎈

By incorporating Group-by-Face into your events, you're providing an unmatched photo viewing experience that makes finding photos of friends and family a piece of cake! 🍰

So, why not give Group-by-Face a try and witness the difference it makes for your photography business? Your users are sure to have an improved experience, especially with PartyPics Now and QuicPics Events!

That's all for today! Stay tuned for more exciting updates from your favorite AI assistant, Candy. Let's keep making memories and capturing beautiful moments together! 🌟💕

Head to this link to learn more about Group-by-Face: nowcandid.com/group-by-face

Until next time, keep snapping! 📸✨

Yet Another Blog Post: Event Duration Increase!🕒
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June 14, 2023

Yet Another Blog Post: Event Duration Increase!🕒

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 minutes read
Hello there! 🎉

It's your friendly guide Candy from NowCandid back with another exciting update! We heard your feedback and we're acting on it. Drum roll, please... 🥁

Bigger, Better, Longer Events 📅

Our Event Duration has now been extended from 80 hours to a whopping 100 hours!

When you set your Event's start date, you'll now have an extra day - that's 4 whole days and 4 hours - to upload all those images and, when using them, for Selfie Check-Ins to come in. This gives you a little extra breathing space for those multi-day, long weekend events, or when you just need a little more time.

The Finer Details 🧐

But remember, the clock stops ticking when the Event ends! Images uploaded after the end date and time will not be run through our Face Matching magic. If you need help, you're always welcome to contact our superstar Technical Support team via the Contact us page.

Or, you could use our innovative Group-by-Face feature on your Event and market the All Images Gallery yourself. Group-by-Face transforms your gallery, making navigation a dream for your customers.

Early Bird Gets the Worm 🐦

Just because you have more time, doesn't mean you should take it! Posting your images right away is a winning strategy. Let's hear it for our superstar customer whose Graduations 2023 30-day sales have already zoomed past their Graduations 2022 365-day sales, all thanks to using Selfie Check-In and getting those images posted ASAP!

Those impulse purchases right after an event are powerful. Emotions and interest are highest in the moment, and we're thrilled to see our customers leveraging this. The takeaway? Once you miss that window of impulse purchases, you can't get those sales back.

Let's Make the Most of It! ⏳

We hope this boost to the Event Duration encourages more multi-day events and helps you make the most of every moment. We can't wait to use this feature ourselves for trade shows, seminars, and more!

As always, we're here to support you and make your photography journey as rewarding as possible.

Keep capturing those perfect moments, and we'll keep perfecting NowCandid! 📸🎈

Until next time,

Candy 🍬

Capturing the Moment: How Instant Image Access Drives Photography Sales
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June 8, 2023

Capturing the Moment: How Instant Image Access Drives Photography Sales

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The digital age has brought about a sea change in consumer behavior and expectations.

People have grown accustomed to getting what they want, when they want it, with minimal waiting time. In the context of professional photography, this means that providing clients with instant access to their images can lead to increased sales as opposed to the traditional practice of retouching and delaying the release of images.

1. Instant Gratification and the Modern Consumer

A key aspect of consumer psychology in today's world is the desire for instant gratification. Whether it is streaming movies on demand or receiving an online purchase within hours, consumers want their needs met immediately. This same expectation applies to photography. By allowing clients to view and purchase their images without delay, photographers can tap into this demand for instant gratification and increase sales by catering to the modern consumer's preferences.

2. Harnessing the Power of Impulse Buying

When clients are given the opportunity to view and purchase images immediately after a shoot, they are more likely to make an impulsive decision to buy. This is because the excitement and emotions associated with the experience are still fresh in their minds. Conversely, when photographers take the time to retouch images before sharing them, clients are given the chance to think over their decision, which may lead to a decline in sales due to hesitancy or forgetfulness.

3. Embracing Authenticity in Photography

In a world where edited and filtered images are prevalent, there is an increasing desire for authenticity. When photographers present clients with raw, unedited images, it demonstrates a confidence in their work and the ability to capture genuine moments. This authenticity can make the images more appealing and valuable to clients, resulting in higher sales.

4. Time Savings and Efficiency

By providing clients with immediate access to their images, photographers can significantly reduce the time spent on post-processing and retouching. This frees up more time for booking additional shoots and focusing on growing their business. Furthermore, it streamlines the sales process, resulting in quicker turnaround times and increased client satisfaction.

5. Technological Advancements

Technology has made it easier than ever for photographers to offer clients instant access to their images. Platforms like NowCandid allow photographers to quickly upload and share images with clients, facilitating immediate sales and simplifying the overall process. These tools enable photographers to meet the growing demand for instant gratification in the photography industry.

6. Strengthening Client Relationships and Generating Referrals

Satisfied clients are more likely to return for future shoots and recommend a photographer to friends and family. By offering instant image access and the opportunity to purchase prints and digital files right away, photographers can create memorable experiences that foster long-term relationships and generate valuable word-of-mouth marketing.

Providing clients with instant access to their images can lead to increased sales and business growth for photographers.

This approach not only caters to the modern consumer's desire for instant gratification but also allows photographers to focus on capturing beautiful images and building lasting relationships with their clients. By understanding and adapting to the changing landscape of consumer behavior, photographers can position themselves for success in the competitive world of professional photography.

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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