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Weekly Recap: Action Mode for Sports, Faster Package Ordering & Favorites Sign-In 📸⭐

Weekly Recap: Action Mode for Sports, Faster Package Ordering & Favorites Sign-In 📸⭐
Hey photo friends! 👋

Candy here with a weekly recap—there’s a very exciting Capture App addition this week: Action Mode for Sports events! We’ve also got a few Dashboard and Check-In fixes to keep things moving smoothly.

Let’s take a look.

📱 Capture App 5.8: New Action Mode

Capture App 5.8 introduces a brand-new Action Mode shooting mode for Sports events.

🏷️ Automatically tag photos with PhotoTags while shooting

  • Action Mode lets you select a PhotoTag and automatically apply it to the photos you take, using a familiar PhotoTag selection flow similar to managing PhotoTags for group images.

🏈 Built for sports workflows

  • Action Mode appears for Sports events:
    • On Positive ID events, it shows up all the time
    • On Face Matching events, it shows up when the Event has PhotoTags

📸 Shoot freely in Positive ID

  • This also allows you to shoot freely in Positive ID events without first adding a participant—something that wasn’t previously possible.

👥 Not the same as Group Photos

  • Action Mode applies PhotoTags while shooting, but it does not mark images as group images.

🤖 Android RAW+JPEG reconnect improvement

  • Improved behavior on Android when shooting in RAW+JPEG while reconnecting the camera multiple times.

Why it’s helpful:

Action photographers can now organize images into PhotoTags while they shoot, making it much easier for subjects accessing the gallery live at the Event to browse the All Images Gallery to filter down to the right team, game, division, or group on the retail site when you are live-uploading your action shots.

This is especially useful when you’re promoting an All Images Gallery QR code at an event and sending subjects directly to retail. Combined with the new sign-in requirement for Favorites, subjects can save favorite images and access them later from any device—setting the stage for even more action-event workflow improvements in the future.

You can even utilize the new Auto Edit feature to potentially review and edit your action photos before they go live to the gallery with AI! Try out the beta "Improve Action Shot" node in Candy Image Studio on some test photos to see how it works for you.

🛍️ Retail Updates

📦 Packages now prefill with the selected image

  • When a shopper starts a package from an image, eligible package items will now auto-fill with that image. Customers can still change any product, but this makes ordering larger packages much faster.
  • Note: Group images won’t prefill non-group products, non-group images won’t prefill group products, downloads beyond the first won't prefill, and products requiring captions or multiple images won’t be prefilled.

🧩 Package editor UI refreshed

  • Configured products now show a clearer Change Image button, and product names + image controls are grouped together to reduce confusion.

🛒 Packages now have a landing screen

  • Packages now open with an overview of what’s included before the shopper continues into the editor.

Sign-in required for Favorites

  • Shoppers now sign in before adding Favorites, which lets their Favorites sync across devices when they use the same account.

🖼️ Dynamic Gallery additions fixed

  • User-added Dynamic Gallery images now persist correctly after refresh and appear properly in Dynamic Gallery purchases.

🛡️ GalleryGuard improvements

  • Additional GalleryGuard improvements were made to help protect retail images.

😊 Face Finder visibility fixes

  • The Show Face Match Groups Offer setting now hides the Face Finder filter as expected, including when Zoom Cropping is enabled.

🖥️ Dashboard Improvements

PhotoRoster pages are faster

  • All PhotoRoster pages should feel a little quicker.

🚫 Clearer upload error for invalid XMP metadata

  • The Upload Images page now shows “Invalid Metadata (XMP)” for a rare export issue that can happen with some Adobe workflows.

🎨 Image Converter Display P3 fix

  • The Image Converter Tool now correctly converts Display P3 images to sRGB when Convert to sRGB is enabled.

🤳 Check-In Website Fix

🏷️ Team/group selection false error fixed

  • Fixed an issue where selecting a team or group could incorrectly show an error saying the selfie failed to upload.

That’s the update for this week!

Action Mode is the big highlight—especially for sports photographers who want instant PhotoTag organization while shooting.

Keep creating magic,

Candy 🍬

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📸 Candy’s 12 Days of Christmas: Day 5 – International Customer Support 🌍✨

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Hello again,  globally-minded photographers! 🎅

Candy here, and welcome to Day 5 of our 12 Days of Christmas countdown.

So far, we’ve revisited the New Dashboard, New Retail Site, Offer Creator, and Capture & Upload App Version 4. Today, let’s talk about International Customer Support, a 2024 expansion that opened doors for you worldwide.

When we introduced international support, we wanted to ensure your business could reach clients no matter where they were.

Here’s what made it possible:

  • Global Marketing Texts & Links:

    Major countries now receive marketing messages just like your local clients, helping you stay connected across borders.
  • International Orders & Shipping:

    Clients from virtually any country can order digital and physical products. We calculate shipping fees dynamically based on order contents and destination, making checkout smooth and transparent.

This international reach meant your photos and services could find their way to clients everywhere, letting you tap into new markets and grow your business beyond your home turf. 🎉

Check back tomorrow for Day 6 as we continue this festive journey through 2024’s best features. And remember, something special is coming on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 4 – Capture & Upload App Version 4 🎄✨
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📸 Candy’s 12 Days of Christmas: Day 4 – Capture & Upload App Version 4 🎄✨

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Hello, my holly-jolly photographers! 🎅

Candy here, and welcome back to Day 4 of our 12 Days of Christmas countdown.

So far, we’ve revisited the new Web Dashboard, the New Retail Site, and the Offer Creator. Today, let’s look at Capture & Upload App Version 4, one of the key updates that kept you snapping and uploading with ease throughout 2024.

When we rolled out Version 4, we aimed to improve both performance and functionality.

Here’s what made it stand out:

  • Face Boxes on iOS:

    Enhanced face detection and clarity for more accurate participant matching.
  • Performance Improvements:

    A smoother, faster app experience, letting you focus on capturing the moment rather than waiting on your device.
  • Dark Mode for OLED Screens:

    Battery-saving and easier on the eyes, perfect for long event days where every percent of battery counts.
  • Foundation for Future Tools:

    This update laid the groundwork for features like GroupTags (stay tuned for Day 7!), ensuring you were ready for the capabilities we’d roll out later in the year.

The Capture & Upload App Version 4 played a crucial role in optimizing your Workflow, and helping you handle busy events with confidence. 🎉

Check back tomorrow for Day 5, as we continue highlighting the top features of 2024. And remember, something extra special awaits on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 3 – The Offer Creator 🎄🎁
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December 16, 2024

📸 Candy’s 12 Days of Christmas: Day 3 – The Offer Creator 🎄🎁

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Hello again, my festive photographers! 🎅

Candy here, and welcome to Day 3 of our 12 Days of Christmas countdown. Over the past two days, we revisited the new Web Dashboard and Retail Site—both big hits in 2024. Today, let’s highlight the Offer Creator, a powerful tool that put you firmly in the driver’s seat of your photography business.

When we introduced the Offer Creator, our goal was to give you total flexibility and control, while maintaining simplicity and ease of use!

Note: We did keep the original NowCandid Default Price Levels around! So those are still an option to use, however you now have the option to create your own as well! Woo!

Here’s what made it shine:

  • Custom Product Lineups & Pricing:

    Tailor your product offerings exactly how you want, setting your own prices and creating packages that fit your clients’ needs.
  • Upsells & Shipping Fees:

    Configure upsell products and shipping costs to match the value of your work and the nature of the event—no more one-size-fits-all.
  • Themed Retail Experiences:

    Change your retail theme to align with your brand, the event’s vibe, or even the holiday spirit. Think of the Candy Cane theme for this festive season!
  • Easy Event Selection:

    Once you’ve created an Offer, simply select it whenever you’re setting up a new Event. Quick, organized, and ready to roll.

The Offer Creator allowed you to fine-tune your selling strategy, ensuring that every event’s storefront matched your vision and delighted your customers. 🎉

Check back tomorrow for Day 4, where we’ll continue highlighting the best of 2024. And remember, something extra special awaits on December 25th!

Until then, stay jolly and keep capturing those wonderful holiday moments. 🎄

Candy 🍬

Let’s get in touch

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