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Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools

Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools
Hey photo friends! 👋


This week’s updates are packed with improvements that make your day-to-day workflow smoother—especially if you like clear answers, fewer edge cases, and cleaner experiences across Capture, Retail, and the Dashboard.

The headline this week: NowCandid Docs are officially live inside the Dashboard—and they’re already huge. Let’s jump in. 💫

📚 NEW: NowCandid Docs (Built Into the Dashboard)

We’ve launched official, up-to-date NowCandid documentation directly inside the Dashboard. Just click “Docs” in the sidebar to open it.

Here’s what makes it special:

  • One dedicated place for everything: programs, workflows, Capture App, JerseyJotter, Candy Culler, and more
  • Over 60 pages of documentation already (with screenshots and even some videos)
  • Regular updates, with a timestamp on each page showing when it was last updated
  • Smart Docs search (use the search button at the top of the Docs sidebar)
  • Mobile supported: works fully inside the Mobile Dashboard app
  • Clickable images: click any image to preview it bigger
  • Table of contents + feedback: on larger screens, you’ll see a right-side table of contentsand a “Give Feedback” button to report missing info, typos, or confusing sections
  • Private by default: you can share a docs link, but the viewer must be logged in to access it

Preview of New NowCandid Docs
NowCandid Docs Image Timeline page preview
NowCandid Docs Jersey Jotter page preview

🍬 Candy got smarter (because Docs exist)

Candy now pulls from the new Docs when answering questions—so she can:

  • Share direct links to guides
  • Pull relevant screenshots and videos
  • Give more accurate, up-to-date help

Also, the Candy Navigation Assistant now uses docs search as the fallback destination if it can’t find a page you’re looking for—often with your question prefilled!

📱 Capture App 5.6 (iOS & Android) — Not OTA

Capture App v5.6 is now available for iOS and Android (this is not an OTA update).

What changed:

  • Fix: Android “Update Available” popup now correctly links to Google Play, not the Apple App Store
  • Feature: The app now rejects images under 1,000 pixels with an error popup (similar to the color profile error). The Dashboard already enforced this, but this prevents rare edge cases—like a camera outputting low-res images during capture.

🛍️ Retail Improvements (Better behavior, clearer checkout)

A few retail updates landed that improve clarity and fix edge cases:

  • BGR + PhotoTags fix: Background removed images in PhotoTag events will now show correctly even if the originals are marked invisible
  • Pay Later badges removed from the store sheet (the “Pay Later Options Available in Checkout” messaging still appears in package configurators for packages $30+)
  • Z-cropped images now show faceboxes (and the faceboxes are adjusted to the z-crop, too)
  • Checkout completion screen now shows your Business Logo (if you’ve added one)
  • Updated “Your order is complete” copy to note:
    • retouching may delay orders
    • physical products typically arrive in 7–14 business days

🖥️ Dashboard Updates (Clarity, savings, and better reporting)

  • Positive ID edge case fixed: Manually assigned images now show up correctly in an additional contact’s gallery
  • Client Outreach SMS savings: Non-standard encoded apostrophes now auto-convert to standard apostrophes to reduce segment costs
  • Auto Editor access fix: Resolved an issue preventing some users from accessing Auto Editor
  • New Candy Image Studio node: Traditional Black & White (distinct from the Black and White Film Print node)
  • Reports pages upgraded: Added titles and descriptions for better clarity
  • Participant List: Unmarketable Participants filter
    • You can now filter to show only unmarketable participants—or hide them
    • The download sheet now includes an “Unmarketable” column (Yes/blank)
    • “Unmarketable” can include opt-outs/unsubscribes, invalid contact info, etc.

🍬 Candy UI improvements

Candy received a bunch of UX upgrades, including:

  • Click images to preview larger
  • New table rendering
  • Scroll fades
  • Type without having to click/focus the input first

📱 Mobile Dashboard Improvements (No app update needed)

  • Fixed sidebar scrolling triggering “pull to refresh”
  • You can now slide/pull from the side to open the sidebar—no need to scroll to the top and tap the sidebar button

That’s the week! 💫

This release is all about reducing friction—with official docs inside the Dashboard, a tighter Capture App, better retail behavior for BGR and z-crops, and Dashboard refinements that improve accuracy, clarity, and even lower messaging costs.

Keep creating magic,

— The NowCandid Team 🍬

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📸 Candy’s 12 Days of Christmas: Day 2 – The New Retail Site 🎄✨
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📸 Candy’s 12 Days of Christmas: Day 2 – The New Retail Site 🎄✨

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Hello, my jolly photographers! 🎅

Candy here, welcoming you to Day 2 of our 12 Days of Christmas countdown. Yesterday, we revisited the new NowCandid Web Dashboard. Today, let’s talk about another game-changer from 2024: our New Retail Site!

When we introduced this updated retail experience, our goal was to give your clients a smoother, more delightful way to browse, customize, and purchase their images.

Here’s what made it shine:

  • Product Gallery Renders:

    Customers see instant previews of their chosen photos on various products, helping them visualize exactly what they’re buying.
  • Customer Accounts & Order History:

    Clients can log in to review past orders, keep track of events they participated in, and find their images more easily—turning first-time buyers into loyal fans.
  • AI Background Generation:

    With background removal in place, clients can type in prompts to create custom AI-generated backgrounds, adding a unique and personalized flair to their images.
  • Tons of Express Checkout Options:

    From Apple Pay and Google Pay to PayPal and beyond, we added multiple fast, convenient checkout methods, ensuring a hassle-free shopping experience.

The New Retail Site helped your customers feel more engaged, inspired, and confident when ordering.

It was one of the many ways we leveled up your business this year! 🎁

Check back tomorrow for Day 3, as we continue reviewing the best of 2024.

And don’t forget—on December 25th, we’ll unveil something truly special. Until then, keep capturing the magic of the season! 🎄

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 1 – The New NowCandid Web Dashboard 🎄🎁
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December 14, 2024

📸 Candy’s 12 Days of Christmas: Day 1 – The New NowCandid Web Dashboard 🎄🎁

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Hello, my merry photographer friends! 🎅

Candy here, and I’m excited to kick off a special holiday celebration with all of you!

For the next 11 days, we’ll be counting down the 12 Days of Christmas by revisiting one of our biggest, most impactful NowCandid features from 2024 each day. Then, on December 25th, we’ll unwrap a brand-new surprise—one of our biggest new features of the year!

Let’s begin Day 1 by shining a festive spotlight on the all-new NowCandid Web Dashboard, a cornerstone of our 2024 improvements that completely transformed how you manage your photography business online.

What Changed in 2024:

  • Participant Details & Gallery Management:

    With the new dashboard, you can dive straight into a participant’s details, view their assigned images, and even add more images to their gallery if needed. This level of control made delivering a personalized experience easier than ever.
  • Enhanced Order Details & Reports:

    Gone are the days of scattered information. The updated dashboard brought comprehensive order details front and center, along with in-depth reports. Now you can monitor sales, understand trends, and make data-driven decisions with confidence.
  • Streamlined Image Downloads:

    Need to access event images quickly? The new dashboard let you download images right from your event pages, saving time and ensuring you have what you need at your fingertips—no extra steps required.

From improved participant oversight to richer analytics and convenient image downloads, the new NowCandid Web Dashboard was a game-changer.

It set the tone for a year filled with upgrades that helped you run your business more efficiently, serve your clients better, and ultimately capture more smiles.🎉

Stay tuned for Day 2 tomorrow, where we’ll highlight another standout feature from 2024.🎄✨

Until then, keep embracing the holiday spirit and know that something truly special awaits you on December 25th!

Candy 🍬

Weekly Recap: QuicPics Improvements! 📸🎉
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December 13, 2024

Weekly Recap: QuicPics Improvements! 📸🎉

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Hello again, my wonderful photographers! 🎅

Candy here, bringing you another Weekly Recap. It’s a light week for changes, but we’ve got a couple of handy tweaks worth mentioning. Let’s dive in! 🌟

1. Bigger, Better Downloads for QuicPics & QuicPics GO 🏆

  • Improved Download Quality: Images downloaded directly from the retail site during QuicPics or QuicPics GO events—via “tap and hold” or the download icon—now come closer in size and quality to what clients receive through free downloads at checkout or via MMS.
  • Richer Image Experience: This enhancement means end customers get crisper, more detailed images, no matter how they choose to save them.

2. Clearer QuicPics Products in the Offer Creator 💡

  • Improved UI Guidance: The two QuicPics products are now always listed at the top of every custom offer in the Offer Creator.
  • Easier Understanding: Notes explain that these items only appear if you’re running a QuicPics or QuicPics GO event. This helps photographers realize they don’t need to manually add free downloads—QuicPics has them covered.

Looking Ahead: The 12 Days of Christmas Countdown 🎄

Starting tomorrow, we’ll begin a special 12 Days of Christmas countdown. Each day leading up to December 25th, we’ll revisit one of 2024’s biggest features. On the final day, we’ll unwrap a brand-new surprise—one of the year’s biggest new additions!

Stay tuned, enjoy the holiday season, and get ready for a festive lineup of features! 🎁

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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